Client Satisfaction Survey

Thank you for your continued partnership with P+S. We’re always looking for ways to improve our service, from every aspect.

‍This customer satisfaction survey is designed to give you the chance to feed back. So we can find areas to add additional value, and guide how we can help build your marketing plan in a more collaborative way.

A bit about you

Project management

Your account manager(s) meets your needs in terms of communication, transparency and consistency of updates

Project management

You have clarity on the status of your projects, as often as you need it 

Project management

Your briefs are challenged and interrogated

Project management

You’re happy with the estimating and invoicing processes that you go through with your account manager(s) 

Project management

Your account manager(s) adds value to your relationship

Project management

You get exposure to the ‘experts’ within Proctors 

Project management notes

Any other notes regarding project management you'd like to add?

Creative

We meet your creative challenges

Creative

You are given a full justification for creative decisions, when needed 

Creative

The creative produced is accurate and on brand 

Creative

The creative produced elevates your brand 

Creative

You are generally pleased with the creative input of the team

Creative notes

Any other notes regarding creative aspects you'd like to add?

Overall

Proctors is a valued and important partner for you 

Overall

Proctors' values align with yours 

Overall

Proctors understands your business and objectives, and provides valuable advice to support you

Overall

Proctors is easy to work with 

Overall

Proctors provides good value for your investment 

Overall

You’re happy with the overall experience and quality of work

Overall notes

Any other overall notes you'd like to add?

Ready to submit your answers?