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UI/UX

UI/UX design services for complex B2B journeys

Make it easier for users to find what they need, understand what you offer and take the next step with UI/UX design support from Proctor + Stevenson.

Speak to our UI/UX experts
Smiling man and woman sitting on a black couch looking at a laptop with green plants in the background.

User-centric design – for journeys that just make sense

B2B websites can be highly demanding – multiple audiences, services, products, stakeholders and conversion goals all need careful consideration. If the experience isn't clear, even interested visitors can get lost, hesitate or leave before they've found what they came for.  

Our UI/UX design services help make digital experiences easier to navigate, easier to understand and easier to act on. From user research and wireframing to interface design, prototypes and user-centric design systems, we'll help you shape website journeys around what your users actually need – not just what looks good on a page.

As a full-service B2B agency, we connect UX and UI design with strategy, content, copy, website design, development and conversion thinking. So the end result doesn't just feel better for users – it works harder for your brand, your marketing team and your business goals.

//  Who we are

We're a full-service B2B agency with decades of experience helping complex brands create digital experiences that are clearer, easier to use and better aligned with real marketing goals.

From pies to curries; sushi to burritos, all served at our lovely Easton abode. We told you that gym membership would be useful.

//  What we do

Our UI/UX design services bring together user research, journey planning, interface design, content, development and conversion thinking, so your website is shaped around what users need and what your business needs it to do.

//  How we’re different

We don't treat UX and UI design as surface-level polish. We look at the full journey – from audience needs and content structure to visual design and technical delivery – so your digital experience feels joined up, useful and built to perform.

From pies to curries; sushi to burritos, all served at our lovely Easton abode. We told you that gym membership would be useful.

client testimonials

"The team’s expertise and collaborative approach made this complex migration feel seamless. We’re now empowered to manage our website independently while benefiting from a modern, secure platform that enhances our digital marketing capabilities."

Tim Bartlett
TLT

UI/UX FAQs

Learn more about UI/UX and decide whether this service is right for you. If you have any further questions, our industry experts are here to help.
What is UI/UX design?

UI/UX design is the process of creating digital experiences that are both easy to use and visually clear. UX, or user experience, focuses on how a user moves through a website or digital product. UI, or user interface, focuses on the look, layout and interactive elements they use along the way. Together, they help make websites clearer, more useful and easier to act on.

What's the difference between UX and UI design?

UX design focuses on the overall experience – including user journeys, information architecture, page structure, usability and how easy it is for someone to complete a task. UI design focuses on the interface itself – including buttons, layouts, components, visual hierarchy and interaction states. In a strong digital experience, UX and UI work together rather than being treated as separate layers.

What is the importance of user research in UX design?

User research helps you understand what people actually need from your website, not just what internal stakeholders think they need. It can reveal common questions, barriers, motivations and behaviours that shape better design decisions. For B2B websites, user research is especially useful because different audiences may have very different priorities, knowledge levels and reasons for visiting.

What is a user persona in UX/UI design?

A user persona is a practical profile that represents a key audience group. It usually includes needs, goals, pain points, behaviours and decision-making context. In UX/UI design, personas help teams design around real user priorities rather than vague assumptions. They can guide content, navigation, page layouts, calls to action and wider journey planning.

What is atomic design?

Atomic design is a way of building digital design systems from smaller reusable parts, such as buttons, form fields, cards and components. Those smaller parts can then be combined into larger page sections and templates. It can be useful for keeping websites consistent and scalable, especially when a digital experience needs to grow without becoming harder to manage.

When should I invest in UX design services?

You should consider UX design services if users struggle to find information, conversion rates are lower than expected, your website has become hard to navigate, or different audiences need different journeys. UX can also be valuable before a redesign, rebuild or migration because it helps make sure the new site is structured around user needs from the start.

Ask the experts

Whether you have questions about the services on offer, want to discuss pricing, or prefer to talk your challenges through with an expert to find the ideal solution, we’re here to help.

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